Returns & Exchanges

At Traya Health, we stand by the efficacy of our personalized treatment plans and offer a hassle-free return process for unopened products within 7 days of delivery. Our goal is to ensure your journey toward better health is supported by a fair and transparent exchange policy.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our support team via email to submit a return request with your order ID and reason for return.

• 2.
  Quality Inspection

  Once your request is acknowledged, ensure the product remains in its original packaging with all seals intact for our team to verify eligibility.

• 3.
  Reverse Pickup

  We will arrange a free reverse pickup from your registered address within 48 to 72 hours of approving your return request.

• 4.
  Refund Processing

  After the returned items pass our quality check at the warehouse, your refund will be credited to your original payment method within 7-10 business days.